{"id":1075,"date":"2021-04-13T09:26:58","date_gmt":"2021-04-13T09:26:58","guid":{"rendered":"https:\/\/www.diosoft.hu\/?page_id=1075"},"modified":"2026-08-19T11:38:07","modified_gmt":"2026-08-19T11:38:07","slug":"a-crm-es-a-vallalati-folyamatok","status":"publish","type":"page","link":"https:\/\/www.diosoft.hu\/en\/egyedi-crm-fejlesztes\/a-crm-es-a-vallalati-folyamatok\/","title":{"rendered":"A CRM hat\u00e1sa a v\u00e1llalati folyamatokra \u2013 folyamatok optimaliz\u00e1l\u00e1sa | Di\u00f3-Szoftver Kft"},"content":{"rendered":"<div class=\"wp-block-group custom-topmargin\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"gb-headline gb-headline-e1f7d5bb gb-headline-text A CRM \u00e9s a v\u00e1llalati folyamatok\" id=\"ugyfelkozpontusag\">CRM in the corporate processes<br><\/h1>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:34px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"a-crm-es-a-vallalati-folyamatok\/\" class=\"wp-image-2214\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">A CRM hat\u00e1sa a v\u00e1llalati folyamatokra nem csup\u00e1n technol\u00f3giai k\u00e9rd\u00e9s, hanem strat\u00e9giai d\u00f6nt\u00e9s. A folyamatok \u00e9s a CRM szoftver k\u00f6z\u00f6tti kapcsolat kulcsfontoss\u00e1g\u00fa a hat\u00e9kony m\u0171k\u00f6d\u00e9shez, az \u00fcgyf\u00e9lk\u00f6zpont\u00fa szeml\u00e9lethez \u00e9s a hossz\u00fa t\u00e1v\u00fa n\u00f6veked\u00e9shez..<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-723f4e92 gb-headline-text\" id=\"ugyfelkozpontusag\"><br>A CRM hat\u00e1sa a v\u00e1llalati folyamatokra &#8211; folyamatok optimaliz\u00e1s\u00e1sa <\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Egy v\u00e1llalkoz\u00e1s n\u00f6veked\u00e9se sor\u00e1n elker\u00fclhetetlen\u00fcl el\u00e9rkezik az a pont, amikor a cetlik, az Excel-t\u00e1bl\u00e1zatok \u00e9s a munkat\u00e1rsak fej\u00e9ben l\u00e9v\u0151 inform\u00e1ci\u00f3k m\u00e1r nem elegend\u0151ek a napi m\u0171k\u00f6d\u00e9s fenntart\u00e1s\u00e1hoz. Ha az adatok sz\u00e9tsz\u00f3rtak, a folyamatok akadoznak, az \u00fcgyfelek pedig id\u0151r\u0151l id\u0151re elvesznek a rendszerben, a megold\u00e1st egy j\u00f3l struktur\u00e1lt CRM (\u00fcgyf\u00e9lkapcsolat-kezel\u0151) rendszer jelenti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A CRM azonban messze nem csup\u00e1n egy digit\u00e1lis telefonk\u00f6nyv vagy \u00fcgyf\u00e9llista. Val\u00f3j\u00e1ban egy olyan strat\u00e9giai eszk\u00f6z, amely alapjaiban alak\u00edtja \u00e1t \u00e9s optimaliz\u00e1lja a v\u00e1llalat bels\u0151 folyamatait.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-035e0ee3 gb-headline-text\" id=\"ugyfelkozpontusag\"><br>Az inform\u00e1ci\u00f3s sil\u00f3k lebomt\u00e1sa \u00e9s \u00e1tl\u00e1that\u00f3s\u00e1g<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A nem optimaliz\u00e1lt v\u00e1llalati m\u0171k\u00f6d\u00e9s egyik legnagyobb r\u00e1kfen\u00e9je az inform\u00e1ci\u00f3\u00e1raml\u00e1s elakad\u00e1sa. Gyakori jelens\u00e9g, hogy az \u00e9rt\u00e9kes\u00edt\u0151 tudja, mit egyeztetett az \u00fcgyf\u00e9llel, de err\u0151l a marketing, a p\u00e9nz\u00fcgy vagy az \u00fcgyf\u00e9lszolg\u00e1lat semmit sem sejt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A CRM rendszer k\u00f6zponti adatb\u00e1zisk\u00e9nt m\u0171k\u00f6dik: minden interakci\u00f3t, kor\u00e1bbi v\u00e1s\u00e1rl\u00e1st, e-mail-v\u00e1lt\u00e1st \u00e9s egyedi ig\u00e9nyt egyetlen, b\u00e1rhonnan el\u00e9rhet\u0151 fel\u00fcleten r\u00f6gz\u00edt. Ez a transzparencia drasztikusan cs\u00f6kkenti a bels\u0151 e-mailez\u00e9sek \u00e9s felesleges egyeztet\u00e9sek sz\u00e1m\u00e1t. B\u00e1rmelyik munkat\u00e1rs azonnal l\u00e1tja a teljes \u00fcgyf\u00e9lel\u0151zm\u00e9nyt, ami gyorsabb\u00e1 \u00e9s prec\u00edzebb\u00e9 teszi a napi munkav\u00e9gz\u00e9st.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-904b1471 gb-headline-text\" id=\"ugyfelkozpontusag\"><br>Az \u00e9rt\u00e9kes\u00edt\u00e9si t\u00f6lcs\u00e9r automatiz\u00e1l\u00e1sa \u00e9s k\u00f6vet\u00e9sei <\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Egy egyedi kisv\u00e1llalati CRM seg\u00edts\u00e9g\u00e9vel a teljes \u00e9rt\u00e9kes\u00edt\u00e9si folyamat t\u0171pontosan modellezhet\u0151 \u00e9s automatiz\u00e1lhat\u00f3. Nem fordulhat el\u0151 t\u00f6bb\u00e9, hogy egy \u00edg\u00e9retes aj\u00e1nlatot elfelejtenek kik\u00fcldeni, vagy egy \u00fcgyfelet nem h\u00edvnak vissza id\u0151ben.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automatikus feladatkioszt\u00e1s:<\/strong> A rendszer a folyamat adott szakasz\u00e1ban (pl. aj\u00e1nlatad\u00e1s ut\u00e1n 3 nappal) automatikusan eml\u00e9keztet\u0151t k\u00fcld az \u00e9rt\u00e9kes\u00edt\u0151nek.<\/li>\n\n\n\n<li><strong>Email-sablonok integr\u00e1ci\u00f3ja:<\/strong> Az ism\u00e9tl\u0151d\u0151 \u00fczenetek el\u0151re meg\u00edrt, szem\u00e9lyre szabhat\u00f3 sablonok seg\u00edts\u00e9g\u00e9vel m\u00e1sodpercek alatt kik\u00fcldhet\u0151k, minimaliz\u00e1lva a manu\u00e1lis adminisztr\u00e1ci\u00f3t.<\/li>\n\n\n\n<li><strong>Vezet\u0151i riportok:<\/strong> Az \u00e9rt\u00e9kes\u00edt\u00e9si t\u00f6lcs\u00e9r f\u00e1zisai vizu\u00e1lisan k\u00f6vethet\u0151k, \u00edgy a vezet\u0151s\u00e9g naprak\u00e9sz k\u00e9pet kap a v\u00e1rhat\u00f3 bev\u00e9telekr\u0151l \u00e9s az \u00fczletk\u00f6t\u0151k teljes\u00edtm\u00e9ny\u00e9r\u0151l.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A folyamatok optimaliz\u00e1l\u00e1sa a marketing ter\u00fclet\u00e9n is megmutatkozik. A CRM-ben felhalmozott adatok alapj\u00e1n az \u00fcgyfelek k\u00fcl\u00f6nb\u00f6z\u0151 szempontok (pl. v\u00e1s\u00e1rl\u00e1si el\u0151zm\u00e9nyek, ipar\u00e1g, kos\u00e1r\u00e9rt\u00e9k) szerint szegment\u00e1lhat\u00f3k.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ahelyett, hogy \u00e1ltal\u00e1nos, mindenkinek sz\u00f3l\u00f3 h\u00edrlevelekkel bomb\u00e1zn\u00e1 a piacot, a v\u00e1llalat k\u00e9pes pontosan annak a c\u00e9lcsoportnak k\u00fcldeni az aj\u00e1nlatot, akit az a legnagyobb val\u00f3sz\u00edn\u0171s\u00e9ggel \u00e9rdekel. Ez nemcsak a konverzi\u00f3s ar\u00e1nyokat n\u00f6veli, hanem jelent\u0151s hirdet\u00e9si \u00e9s id\u0151beli k\u00f6lts\u00e9gmegtakar\u00edt\u00e1st is eredm\u00e9nyez.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-df3f7d2e gb-headline-text\" id=\"ugyfelkozpontusag\"><br>Rutinfeladatok kiv\u00e1lt\u00e1sa mesters\u00e9ges intelligenci\u00e1val<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A szoftverfejleszt\u00e9s leg\u00fajabb ir\u00e1nyvonalai \u2013 ahogyan a Di\u00f3-Szoftver Kft. megold\u00e1sai is \u2013 m\u00e1r szervesen \u00e9p\u00edtenek az AI (mesters\u00e9ges intelligencia) ny\u00fajtotta lehet\u0151s\u00e9gekre. A modern CRM rendszerekben az AI k\u00e9pes \u00e1tvenni a repetit\u00edv, id\u0151rabl\u00f3 feladatokat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Az AI alap\u00fa dokumentum-szkennel\u00e9s, az adatok automatikus kategoriz\u00e1l\u00e1sa vagy a be\u00e9rkez\u0151 \u00fcgyf\u00e9lmegkeres\u00e9sek intelligens el\u0151sz\u0171r\u00e9se mind-mind azt szolg\u00e1lj\u00e1k, hogy a munkat\u00e1rsak a val\u00f3di \u00e9rt\u00e9ket teremt\u0151, kreat\u00edv \u00e9s strat\u00e9giai feladatokra koncentr\u00e1lhassanak. Az AI integr\u00e1ci\u00f3j\u00e1val a v\u00e1llalkoz\u00e1s m\u0171k\u00f6d\u00e9se nemcsak gyorsabb\u00e1, de a hum\u00e1n hib\u00e1k kisz\u0171r\u00e9s\u00e9vel pontosabb\u00e1 is v\u00e1lik.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f0ba05d1 gb-headline-text\" id=\"ugyfelkozpontusag\"><br>Mi\u00e9rt a dobozos helyett at egyedi CRM a kulcs?<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">B\u00e1r a piacon sz\u00e1mtalan k\u00e9sz, azonnal let\u00f6lthet\u0151 CRM szoftver l\u00e9tezik, ezek sokszor t\u00fal bonyolultak, tele vannak felesleges funkci\u00f3kkal, vagy \u00e9ppen ellenkez\u0151leg: nem igazodnak a c\u00e9g egyedi munkafolyamataihoz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A folyamatok val\u00f3di optimaliz\u00e1l\u00e1sa akkor \u00e9rhet\u0151 el, ha a szoftver simul hozz\u00e1 a v\u00e1llalathoz, \u00e9s nem a v\u00e1llalat k\u00e9nyszer\u00fcl megv\u00e1ltoztatni a bev\u00e1lt logik\u00e1j\u00e1t a szoftver miatt. Egy egyedi, felh\u0151alap\u00fa CRM rendszer pontosan azt tudja, amire a c\u00e9gnek sz\u00fcks\u00e9ge van, modul\u00e1risan b\u0151v\u00edthet\u0151, \u00e9s z\u00f6kken\u0151mentesen integr\u00e1lhat\u00f3 a m\u00e1r megl\u00e9v\u0151 sz\u00e1ml\u00e1z\u00f3, rakt\u00e1r- vagy webshop rendszerekkel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-kioken-imagebox aligncenter text-align-center has-custom-w flex-aligncenter kt-imagebox__9e9686-90 A CRM \u00e9s a v\u00e1llalati folyamatok\" data-tilt-max=\"15\" style=\"text-align:center;max-width:753px\"><div class=\"overflow-hidden box-wrap\"><div class=\"wp-block-kioken-imagebox__inner pos-abs-zeropos kt_flex_justifystart\"><div class=\"the-content\"><\/div><\/div><div class=\"overflow-hidden imgwrap\"><img loading=\"lazy\" decoding=\"async\" width=\"753\" height=\"400\" src=\"https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/CRM-es-vallalati-folyamatok-2.jpg\" class=\"wp-image-1079 wp-block-kioken-imagebox__img\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" srcset=\"https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/CRM-es-vallalati-folyamatok-2.jpg 753w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/CRM-es-vallalati-folyamatok-2-300x159.jpg 300w\" sizes=\"auto, (max-width: 753px) 100vw, 753px\" \/><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f5f52225 gb-headline-text\" id=\"ugyfelkozpontusag\"><br>Industry specific processes<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">At first glance, the way companies operate is very similar, as the basic processes are generally the same. However, due to industry specificities or established business cultures, there may be significant differences in the details, which is why customisation is necessary. We therefore take care that the newly developed CRM system maps the specific processes and unique needs of the industry.  This makes it as easy as possible for employees to get up and running with the new tool. This is the only way to ensure that the software is also useful for the company's managers. It is essential to ensure transparency of processes, to preserve customer data, to improve traceability and efficiency. These<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \u00e9s a folyamatok integr\u00e1ci\u00f3ja<\/p>\n\n\n<div class=\"gb-button-wrapper gb-button-wrapper-c4ef5e72\">\n\n<a class=\"gb-button gb-button-2675318c gb-button-text\" href=\"https:\/\/www.diosoft.hu\/en\/referencia\/#adema\" target=\"_blank\" rel=\"noopener noreferrer\">Referencia<\/a>\n\n<\/div>\n\n<div class=\"gb-button-wrapper gb-button-wrapper-7c6c77f8\">\n\n<a class=\"gb-button gb-button-c3089216 gb-button-text\" href=\"https:\/\/www.diosoft.hu\/en\/kapcsolat\/\">Interesting<\/a>\n\n<\/div>\n\n\n<h2 class=\"gb-headline gb-headline-0b96bece gb-headline-text\" id=\"ugyfelkozpontusag\"><br>Folyamatok \u00e9s integr\u00e1ci\u00f3<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator custom-topmargin\" style=\"margin-top:37px\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">A CRM rendszer akkor m\u0171k\u00f6dik igaz\u00e1n hat\u00e9konyan, ha szorosan integr\u00e1l\u00f3dik a v\u00e1llalat t\u00f6bbi rendszer\u00e9vel:  Marketing automatiz\u00e1ci\u00f3s platformokkal val\u00f3 \u00f6sszek\u00f6t\u00e9s r\u00e9v\u00e9n c\u00e9lzott kamp\u00e1nyokat ind\u00edthatunk az \u00fcgyf\u00e9ladatok alapj\u00e1n. ERP rendszerekkel val\u00f3 \u00f6sszekapcsol\u00e1s r\u00e9v\u00e9n a p\u00e9nz\u00fcgyi \u00e9s logisztikai adatok is el\u00e9rhet\u0151k. Projektmenedzsment eszk\u00f6z\u00f6kkel val\u00f3 integr\u00e1ci\u00f3 seg\u00edti az \u00fcgyf\u00e9lprojektek nyomon k\u00f6vet\u00e9s\u00e9t.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B\u0151vebben az inetgr\u00e1ci\u00f3r\u00f3l i<a href=\"https:\/\/www.diosoft.hu\/en\/egyedi-kisvallalati-szoftverfejlesztes\/integracio\/\" target=\"_blank\" rel=\"noreferrer noopener\">tt olvashat <\/a><\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-79ba7e6f gb-headline-text\" id=\"print\">FAQ<\/h2>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large has-animator\" data-anim-from=\"vertical\" data-anim-duration=\"1\" data-anim-distance=\"50\" data-anim-scale-x=\"1\" data-anim-scale-y=\"1\" data-anim-easing=\"easeInOut\" data-anim-effect=\"Cubic\"><img loading=\"lazy\" decoding=\"async\" width=\"269\" height=\"39\" src=\"Customized ERP and CRM solutions\" alt=\"Egyedi CRM fejleszt\u00e9s\" class=\"wp-image-2214\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Tov\u00e1bbi inform\u00e1cit tal\u00e1lhat a kisv\u00e1llalati egyedi CRM i szoftverekkel kapcsolatosan a<a href=\"https:\/\/www.diosoft.hu\/en\/gyik\/#GYIKCRM\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;GYIK oldalon.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-full is-style-default mt-0 custom-bottommargin\" style=\"margin-bottom:-6px\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"200\" src=\"https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/dio_disz-2.jpg\" alt=\"A CRM \u00e9s a v\u00e1llalati folyamatok\" class=\"wp-image-949\" srcset=\"https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/dio_disz-2.jpg 1600w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/dio_disz-2-300x38.jpg 300w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/dio_disz-2-1024x128.jpg 1024w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/dio_disz-2-768x96.jpg 768w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2021\/04\/dio_disz-2-1536x192.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n<div class=\"gb-container gb-container-63be0815 alignfull\"><div class=\"gb-inside-container\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-b5e6eea0\">\n<div class=\"gb-grid-column gb-grid-column-7910b691\"><div class=\"gb-container gb-container-7910b691\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-9b5265da gb-headline-text\">Contact<\/h4>\n\n\n\n<p class=\"has-custom-size wp-block-paragraph\" style=\"font-size:15px\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#a5acaf\" class=\"has-inline-color\">Di\u00f3-Szoftver Magyarorsz\u00e1g Kft<br>Address: H-1037 Budapest, B\u00e9csi \u00fat 60. Hungary  <\/mark><\/p>\n\n\n\n<p class=\"has-custom-size wp-block-paragraph\" style=\"font-size:14px\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#a5acaf\" class=\"has-inline-color\">Tel<\/mark>+<mark style=\"background-color:rgba(0, 0, 0, 0);color:#a5acaf\" class=\"has-inline-color\">+36 30 632 6599<br>E-mail: <a href=\"mailto:info@diosoft.hu\" target=\"_blank\" rel=\"noreferrer noopener\">info@diosoft.hu<\/a><\/mark><\/p>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-linkedin wp-block-social-link\"><a href=\"https:\/\/www.linkedin.com\/company\/di%C3%B3-szoftver-kft\/?viewAsMember=truedmin\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Di\u00f3-Szoftver profil<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/Dioszoftver\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li><\/ul>\n\n<\/div><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-758c9889\"><div class=\"gb-container gb-container-758c9889\">\n<div class=\"gb-container gb-container-764f19fa\">\n<div class=\"gb-container gb-container-670a57eb\"><div class=\"gb-inside-container\">\n\n<h4 class=\"gb-headline gb-headline-effb7e02 gb-headline-text\"><a href=\"https:\/\/www.diosoft.hu\/en\/tudjon-meg-tobbet-rolunk\/adatvedelem\/\">Privacy policy<\/a><\/h4>\n\n\n<div class=\"gb-container gb-container-a2ccce7e\">\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"145\" src=\"https:\/\/www.diosoft.hu\/wp-content\/uploads\/2025\/07\/Uj-dio-logo.png\" alt=\"\" class=\"wp-image-5376\" srcset=\"https:\/\/www.diosoft.hu\/wp-content\/uploads\/2025\/07\/Uj-dio-logo.png 400w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2025\/07\/Uj-dio-logo-300x109.png 300w, https:\/\/www.diosoft.hu\/wp-content\/uploads\/2025\/07\/Uj-dio-logo-18x7.png 18w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>A CRM \u00e9s a v\u00e1llalati folyamatok A CRM hat\u00e1sa a v\u00e1llalati folyamatokra nem csup\u00e1n technol\u00f3giai k\u00e9rd\u00e9s, hanem strat\u00e9giai d\u00f6nt\u00e9s. A folyamatok \u00e9s a CRM szoftver k\u00f6z\u00f6tti kapcsolat kulcsfontoss\u00e1g\u00fa a hat\u00e9kony m\u0171k\u00f6d\u00e9shez, az \u00fcgyf\u00e9lk\u00f6zpont\u00fa szeml\u00e9lethez \u00e9s a hossz\u00fa t\u00e1v\u00fa n\u00f6veked\u00e9shez.. A CRM hat\u00e1sa a v\u00e1llalati folyamatokra &#8211; folyamatok optimaliz\u00e1s\u00e1sa Egy v\u00e1llalkoz\u00e1s n\u00f6veked\u00e9se sor\u00e1n elker\u00fclhetetlen\u00fcl el\u00e9rkezik az &#8230; <a title=\"A CRM hat\u00e1sa a v\u00e1llalati folyamatokra \u2013 folyamatok optimaliz\u00e1l\u00e1sa | Di\u00f3-Szoftver Kft\" class=\"read-more\" href=\"https:\/\/www.diosoft.hu\/en\/egyedi-crm-fejlesztes\/a-crm-es-a-vallalati-folyamatok\/\" aria-label=\"Read more about A CRM hat\u00e1sa a v\u00e1llalati folyamatokra \u2013 folyamatok optimaliz\u00e1l\u00e1sa | Di\u00f3-Szoftver Kft\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":391,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":"","footnotes":""},"class_list":["post-1075","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hogyan hat a CRM a v\u00e1llalati folyamatokra! a szerep\u00e9t az \u00fcgyf\u00e9lkezel\u00e9sben \u00e9s a hat\u00e9konys\u00e1g n\u00f6vel\u00e9s\u00e9ben. 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